IT & Software

Problem Statement

Craft Clear, Insightful Problem Statements with this ChatGPT Prompt to Drive User-Centered Design

What This Prompt Does

Creates a detailed and actionable problem statement tailored to a specific user type and challenge.
Incorporates both practical and emotional dimensions of the user's experience, highlighting real-world workflows and pain points.
Guides product teams, UX designers, and stakeholders in aligning around a shared understanding of what needs to be solved—and why.

Tips

Provide rich context about your users’ daily routines and interactions with the product/service to ensure depth and clarity.
Identify specific tasks or moments in the workflow where friction or failure occurs.
Don’t just list what’s going wrong—consider the emotional impact (e.g., stress, confusion, frustration) as well as practical outcomes (e.g., lost time, lower productivity).
Tailor the problem statement to focus on a specific user segment or situation rather than a general issue.
Use the final problem statement to guide ideation, feature development, user research, and stakeholder communication.

Prompt

Help me write a comprehensive problem statement for [user type] who struggle with [specific challenge] when using [product/service type]. Include context about their current workflow, pain points they face, and the impact of these challenges on their [work/life]. Consider both emotional and practical implications. The statement should address [specific aspects] of the user experience that need improvement.

How To Use The Prompt

Fill in the placeholders [USER TYPE], [SPECIFIC CHALLENGE], [PRODUCT/SERVICE TYPE], and [SPECIFIC ASPECTS] with real, contextual information about your users, product, and challenges.

Example Input

#INFORMATION ABOUT MY PRODUCT:

User type: Online course creators

Specific challenge: Struggling to track student progress and engagement across multiple platforms
Product/service type: E-learning dashboard / LMS integration platform
Specific aspects of the experience: Fragmented data visibility, manual report generation, student drop-off detection
Workflow context: Users manage content on multiple platforms (Thinkific, Teachable, Notion), manually compile student data in spreadsheets, and rely on inconsistent feedback to assess performance
Emotional impact: Frustration, overwhelm, fear of under-delivering on value
Practical impact: Time wasted, decreased course completion rates, inaccurate student performance reporting

Example Output

Online course creators face significant challenges in monitoring student progress and engagement across multiple platforms. Currently, their workflow involves manually exporting data from disparate tools like Thinkific and Notion, and then aggregating it into spreadsheets—a time-consuming and error-prone process. This fragmented view makes it difficult to spot at-risk students, respond proactively, or track completion trends with confidence.

As a result, course creators feel frustrated, overwhelmed, and disconnected from their students’ learning journeys. This not only diminishes their confidence in the quality of their course delivery but also leads to lower student satisfaction and decreased retention. Improvements are needed in real-time data visibility, automated reporting, and seamless cross-platform integration to reduce effort and enhance insight into learner behavior.

Additional Information

This mega-prompt is perfect for product teams, UX researchers, founders, and marketers who need to clearly articulate the core problem their users face. Whether you’re validating an idea, writing a PRD, or starting a user interview session, a well-written problem statement ensures you’re solving the right problem.

Use this statement as the foundation for ideation workshops, usability testing, and product pitches.
Revisit and update the statement as new user insights emerge.
Pair it with journey maps, personas, and feature prioritization to create a full-spectrum understanding of the user experience.

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